• Due to delays in the arrival of international freight, customer collections at our depot for these shipments are temporarily unavailable. We’re sorry for the inconvenience and appreciate your understanding while we work through this.

Receiving parcels

What should I do if my parcel hasn't arrived?

If your parcel hasn't arrived, firstly track your parcel on our website using your label number. This will show you where your parcel is within our network.

If you’d like additional information, please complete an online enquiry on our website. One of our CSD agents will reach out to you. You can also contact your local courier directly.